FAQs

Frequenlty Asked Question

What types of portable CCTV systems do you offer, and how do I choose the right one for my needs?
  • CCTV Trailers: Ideal for large outdoor areas like construction sites, events, or parking lots. They are mobile and can be repositioned easily.
  • Pole-Mounted Units: Perfect for monitoring specific spots such as entrances, perimeters, or critical infrastructure. They offer a higher vantage point for better coverage.
  • Solar-Powered and Battery-Operated Cameras: Suitable for remote locations without access to power. They ensure continuous surveillance without the need for external power sources.
  • Wireless and Cellular CCTV Systems: These systems transmit data over cellular networks, making them ideal for locations without internet infrastructure.

Choosing the Right System:

  • Assess Your Security Needs: Determine the size of the area, the number of cameras required, and specific features like night vision or motion detection.
  • Consider Mobility Requirements: If you need to move the system frequently, a trailer might be more suitable. For fixed locations, pole-mounted units could be ideal.
  • Power Availability: If the site lacks power sources, consider solar-powered or battery-operated options.

Absolutely! Our portable CCTV systems are designed with remote accessibility in mind, allowing you to monitor your surveillance footage from anywhere at any time.

Remote Access Features:

  • Live Streaming: View real-time video feeds from your cameras on your preferred device.
  • Recorded Footage Playback: Access and review recorded videos stored locally or in the cloud.
  • Alerts and Notifications: Receive instant alerts via email or push notifications for motion detection or other specified events.
  • Customizable Alerts: Set up specific triggers for notifications, such as motion in restricted areas or after-hours activity.
  • Control Functions: Remotely control camera functions such as pan, tilt, zoom, and adjust settings as needed.

Device Compatibility:

  • Smartphones and Tablets: Our systems are compatible with both iOS and Android devices. Simply download our user-friendly mobile app from the App Store or Google Play Store to get started.
  • Computers and Laptops: Access your footage through any web browser on Windows, macOS, or Linux platforms. No additional software installation is required.
  • Web Portals: Use our secure web portal to manage your surveillance system remotely, offering a seamless experience across devices.
  • Third-Party Integration: Our systems support integration with popular security software and platforms, thanks to ONVIF compliance and available APIs.

Security and Encryption:

We prioritize the security of your data:
  • Encrypted Connections: All data transmission is secured with end-to-end encryption to prevent unauthorized access.
  • User Authentication: Multi-factor authentication (MFA) adds an extra layer of security to your account.
  • Access Controls: Customize user permissions to control who can view live feeds or recorded footage.

Easy Setup and Support:

  • Quick Installation: Our systems are designed for easy setup, with guided instructions for connecting your devices.
  • Technical Support: Our dedicated support team is available to assist you with any setup or access issues.

Additional Features:

  • Cloud Storage Options: Choose from various cloud storage plans to securely store your footage off-site.
  • Customizable Alerts: Set up specific triggers for notifications, such as motion in restricted areas or after-hours activity.
  • Analytics and Reporting: Advanced systems offer analytics features like heat mapping and people counting for business insights.
Feel free to contact us if you have any specific requirements or need assistance in setting up remote access on your devices

Yes, we offer multiple power options for our portable CCTV units to ensure they meet the diverse needs of various environments and applications.

Power Options:

  1. Solar-Powered Units:
    • Renewable Energy Source: Equipped with high-efficiency solar panels, these units harness sunlight to power the CCTV system, making them environmentally friendly and cost-effective in the long run.
    • Battery Backup: They come with built-in rechargeable batteries that store excess solar energy, ensuring continuous operation during nighttime or cloudy conditions.
    • Ideal For: Remote locations without access to the electrical grid, construction sites, agricultural areas, outdoor events, and any setting where sustainability is a priority.
  2. Mains-Powered Units:
    • Continuous Power Supply: For locations with reliable access to electricity, mains-powered units provide uninterrupted surveillance without the need to monitor battery levels.
    • Stable Performance: Consistent power ensures optimal camera performance and reduces the need for maintenance.
    • Ideal For: Urban environments, facilities with existing power infrastructure, and long-term installations.
  3. Hybrid Systems:
    • Best of Both Worlds: Hybrid units combine solar power with battery backup and/or mains electricity, automatically switching between power sources to ensure maximum uptime.
    • Redundancy: Multiple power sources provide a fail-safe mechanism against power outages or insufficient solar input.
    • Ideal For: Critical security applications where continuous operation is essential, such as sensitive sites or high-security events.

Key Features:

  • Energy Efficiency: Our CCTV systems are optimized for low power consumption without compromising on video quality or functionality.
  • Weather-Resistant Design: All power components are housed in robust, weatherproof enclosures to withstand harsh environmental conditions like rain, snow, and extreme temperatures.
  • Easy Installation: Modular designs and wireless capabilities reduce setup time and eliminate the need for complex wiring or trenching. 

Our portable CCTV systems are equipped with advanced features to enhance security and provide comprehensive surveillance solutions:

Key Features:

  1. Intelligent Motion Detection:
    • Differentiates between people, vehicles, and animals to minimize false alarms.
    • Customizable detection zones and sensitivity settings.
    • Real-time alerts via email or mobile notifications.
  2. Night Vision and Low-Light Performance:
    • Infrared (IR) technology for clear images in complete darkness.
    • Low-light sensors enhance image quality without additional lighting.
  3. Pan-Tilt-Zoom (PTZ) Functionality:
    • Remotely control camera direction and zoom levels.
    • Set preset patrol routes to cover multiple areas automatically.
  4. Two-Way Audio Communication:
    • Built-in microphones and speakers for real-time communication.
    • Issue warnings or communicate with individuals on-site remotely.
  5. Remote Access:
    • Secure cloud storage options for footage backup.
    • Access live and recorded video from any device via our app or web portal. 
How secure is the data captured by your CCTV systems, and how is it stored and protected?
We take data security very seriously and have implemented robust measures to ensure your surveillance footage is protected:

Secure Storage Options

  • Local Storage: Footage can be stored on local hard drives or SD cards within the CCTV units.
  • Cloud Storage: When applicable cloud storage or central servers can be utilized to protect sensitive data

Access Control

  • User Authentication: Authentication ensures only authorized personnel can access the system.
  • Permission Levels: Assign user roles with specific access rights to control who can view or manage the footage.

Regular Updates and Maintenance

  • Firmware Updates: Our systems can receive regular updates to protect against the latest security vulnerabilities.
  • Security Patches: Deployment of patches when new threats are identified is part of our maintenance programs

Physical Security

  • Tamper-Resistant Hardware: Cameras and storage devices are built with tamper detection and resistant materials.
  • Secure Installations: We offer professional installation services to minimize physical security risks.

Support and Training

  • Security Consultation: Our experts can advise on best practices for securing your surveillance system.
  • User Training: We provide in person and online training and support to bring your team up to speed quick

Yes, there are several legal and regulatory considerations to keep in mind when deploying portable CCTV systems to ensure compliance and respect for privacy rights. As interpretation and laws change frequently we suggest you consult an attorney with regard to all current laws. Here are a few steps we have taken to mitigate issues.

  • Consent and Notification:
    • Signage: Many jurisdictions require clear signage indicating that video surveillance is in operation and when it will be operational. Hence the “recording 24/7” signage. All of our systems will deploy with this

Public vs. Private Property

  • Public Spaces:
    • Permits: Deploying cameras in public areas may require permits or approval from local authorities.
    • Restrictions: Certain locations like parks, schools, or government buildings may have additional restrictions.
  • Private Property:
    • Owner’s Permission: Ensure you have consent from property owners before installing surveillance equipment on private property.

Audio Recording

  • Two-Party Consent Laws:
    • Audio Restrictions: Recording audio may be subject to stricter regulations than video. Some jurisdictions require all parties to consent to audio recording.Our systems can record audio but have the capability to shut this down should your jurisdiction require

Workplace Surveillance

  • Employee Rights:
    • Transparency: Inform employees about surveillance practices if cameras are used in workplaces.
    • Limitations: Monitoring should be for legitimate business interests and not infringe on personal privacy.

Consult Legal Professionals

  • Expert Advice:
    • Legal Consultation: Laws can vary widely by location and context. We strongly recommend consulting with a legal expert familiar with local regulations to ensure full compliance.
Our systems are intended to cover a full 360 degree view from the location of the unit. This is accomplished by utilizing at least tow cameras with 180 degree views. Additionally, we may incorporate an additional high powered zoom camera to allow the viewer to zoom in on the site and gain detail.

Field of View (FOV):

  • Pan-Tilt-Zoom (PTZ) Cameras:
    • Coverage: Offer 360° horizontal rotation and up to 90° vertical tilt, allowing for comprehensive surveillance of large spaces.
  • Fixed Focus Cameras:
    • Coverage: Focus on specific areas of interest with a narrower field of view, suitable for entry points or high-security zones.

Detection and Identification Range:

  • Standard Cameras:
    • Range: Effective for clear identification up to 30 meters (approximately 100 feet) under optimal conditions.
  • Long-Range PTZ Cameras:
    • Range: Equipped with advanced lenses and sensors, these cameras can capture detailed images up to 100 meters (approximately 330 feet) away.
  • Night Vision Capability:
    • Infrared (IR) Cameras: Provide night vision up to 50 meters (approximately 165 feet) in complete darkness.
Yes, there are several legal and regulatory considerations to keep in mind when deploying portable CCTV systems to ensure compliance and respect for privacy rights. As interpretation and laws change frequently we suggest you consult an attorney with regard to all current laws. Here are a few steps we have taken to mitigate issues.
  • Consent and Notification:
    • Signage: Many jurisdictions require clear signage indicating that video surveillance is in operation and when it will be operational. Hence the “recording 24/7” signage. All of our systems will deploy with this

Public vs. Private Property

  • Public Spaces:
    • Permits: Deploying cameras in public areas may require permits or approval from local authorities.
    • Restrictions: Certain locations like parks, schools, or government buildings may have additional restrictions.
  • Private Property:
    • Owner’s Permission: Ensure you have consent from property owners before installing surveillance equipment on private property.

Audio Recording

  • Two-Party Consent Laws:
    • Audio Restrictions: Recording audio may be subject to stricter regulations than video. Some jurisdictions require all parties to consent to audio recording.Our systems can record audio but have the capability to shut this down should your jurisdiction require

Workplace Surveillance

  • Employee Rights:
    • Transparency: Inform employees about surveillance practices if cameras are used in workplaces.
    • Limitations: Monitoring should be for legitimate business interests and not infringe on personal privacy.

Consult Legal Professionals

  • Expert Advice:
    • Legal Consultation: Laws can vary widely by location and context. We strongly recommend consulting with a legal expert familiar with local regulations to ensure full compliance.
Yes, we offer comprehensive services to ensure your portable CCTV system operates smoothly and meets your security needs. We are located in the the San Francisco Bay area and can deploy systems and offer maintenance within the entire greater bay area.

Installation Services

  • Professional Installation:
    • Our certified technicians will install your CCTV system at your desired location, ensuring optimal performance and coverage.
  • Site Assessment:
    • We conduct thorough evaluations to determine the best camera placements and system configurations.
  • Customized Setup:
    • Tailored installation plans to meet your specific requirements and environmental conditions.
  • User Training:
    • After installation, we provide training to help you operate and manage the system effectively.

Maintenance Services

  • Regular Maintenance Plans:
    • Scheduled check-ups to keep your system running efficiently, including cleaning, updates, and performance checks.
  • Preventative Maintenance:
    • Early detection and resolution of potential issues to minimize downtime.

Technical Support

  • Remote Assistance:
    • Quick problem-solving through remote diagnostics and support sessions.
  • On-Site Support:
    • If needed, technicians can visit your location to address more complex issues.

Additional Services

  • System Integration:
    • Assistance with integrating our CCTV systems with your existing security infrastructure.
  • Consultation Services:
    • Expert advice on optimizing your security setup and staying updated with the latest technologies.
  • Warranty and After-Sales Support:
    • Comprehensive warranty coverage and prompt service for any warranty-related concerns.