• 125 Mitchell Blvd. A San Rafael CA 94903
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FAQ

Explore common questions about our CCTV systems, installation, remote access, and advanced features to help you make informed decisions.
What types of portable CCTV systems do you offer, and how do I choose the right one for my needs?

We offer a variety of portable CCTV systems for different applications:

  • CCTV Trailers: Ideal for large outdoor areas such as construction sites, events, or parking lots. Mobile and easy to reposition.

  • Pole-Mounted Units: Perfect for monitoring entrances, perimeters, or critical infrastructure with a higher vantage point.

  • Solar-Powered & Battery-Operated Cameras: For remote locations without power, ensuring continuous surveillance.

  • Wireless & Cellular CCTV Systems: Transmit data over cellular networks, ideal for areas without internet infrastructure.

Choosing the Right System:

  • Assess Your Needs: Consider area size, number of cameras, and features like night vision or motion detection.

  • Mobility Requirements: Trailers for frequent relocation; pole-mounted units for fixed locations.

  • Power Availability: Solar or battery-operated systems for sites without electrical access.

Yes! All systems are designed for remote access:

  • Live Streaming: View real-time feeds on smartphones, tablets, or computers.

  • Recorded Playback: Access stored footage locally or in the cloud.

  • Alerts & Notifications: Receive instant notifications for motion or custom triggers.

  • Control Functions: Remotely pan, tilt, zoom, and adjust camera settings.

Device Compatibility:

  • iOS & Android mobile devices via our app.

  • Windows, macOS, and Linux computers via web browser.

  • Web portals and third-party integrations (ONVIF compliant).

Security:

  • End-to-end encryption, multi-factor authentication, and customizable user permissions.

Additional Features:

  • Cloud storage options, customizable alerts, and analytics for heat mapping or people counting.

We provide multiple power options to suit any environment:

  • Solar-Powered Units: Equipped with high-efficiency solar panels and rechargeable battery backup for continuous operation. Ideal for remote locations.

  • Mains-Powered Units: Reliable electrical supply for urban or long-term installations.

  • Hybrid Systems: Combine solar, battery, and mains power for maximum uptime and redundancy.

Key Features:

  • Energy-efficient designs without compromising video quality.

  • Weather-resistant enclosures for harsh environments.

  • Modular, wireless setup for easy installation.

Our systems include advanced surveillance technology to enhance site security:

  • Intelligent Motion Detection: Differentiates people, vehicles, and animals; customizable zones and sensitivity; real-time alerts.

  • Night Vision & Low-Light Performance: Infrared and low-light sensors for clear footage in darkness.

  • Pan-Tilt-Zoom (PTZ): Remotely control cameras and set patrol routes for full coverage.

  • Two-Way Audio: Communicate with individuals on-site in real-time.

  • Remote Access: Secure cloud storage and access to live or recorded footage from any device.

We prioritize the security of your footage with multiple layers of protection:

  • Storage Options: Footage can be stored locally on hard drives or SD cards, or in secure cloud servers.

  • Access Control: User authentication and permission levels ensure only authorized personnel can view or manage the data.

  • Updates & Maintenance: Regular firmware updates and security patches protect against vulnerabilities.

  • Physical Security: Tamper-resistant hardware and secure professional installations reduce physical risks.

  • Support & Training: We provide consultations and training to ensure your team handles the system safely.

Yes, compliance with local laws and privacy regulations is essential:

  • Consent & Notification: Clearly display “recording in progress” signage.

  • Public vs. Private Property: Public locations may require permits; private property requires owner consent.

  • Audio Recording: Some jurisdictions require consent from all parties for audio recording. Our systems can disable audio recording if needed.

  • Workplace Surveillance: Employees must be informed about monitoring, which should serve legitimate business purposes.

Our cameras provide flexible coverage tailored to site needs:

  • 360° View: Two 180° cameras or additional high-powered zoom cameras provide full site monitoring.

  • Pan-Tilt-Zoom (PTZ): Cameras rotate horizontally up to 360° and tilt vertically up to 90° for comprehensive coverage.

  • Detection & Identification Range: Standard cameras can identify objects up to 30 meters, while long-range PTZ cameras reach 100 meters.

  • Night Vision: Infrared technology ensures visibility up to 50 meters in complete darkness.

Yes, legal compliance is important to avoid privacy violations:

  • Signage: Proper recording notices are mandatory in many areas.

  • Permits & Permissions: Public areas may require authority approval; private property needs owner consent.

  • Audio Recording Laws: Audio may require consent from all parties; our systems allow disabling if required.

  • Employee Rights: Workplace monitoring must be transparent and for legitimate purposes only.

  • Legal Advice: Because laws vary, consulting an attorney familiar with local regulations is highly recommended.

Yes, we offer full support throughout the San Francisco Bay Area:

Installation:

  • Certified technicians handle professional setup and optimal placement.

  • Site assessments and custom configurations ensure maximum coverage.

  • User training helps your team operate the system efficiently.

Maintenance:

  • Scheduled and preventative maintenance keeps your system running smoothly.

  • Cleaning, firmware updates, and performance checks are included.

Technical Support:

  • Remote troubleshooting for quick resolution.

  • On-site visits for complex issues.

  • System integration assistance and expert consultation.

  • Comprehensive warranty coverage and after-sales service.